Welcome to AI Process Institute! These Terms of Service ("Terms") govern your access to and use of our website, services, and learning platform. By using AI Process Institute, you agree to these Terms.

1. Who We Are

AI Process Institute is an online AI learning platform offering recorded video courses and live sessions with industry experts.

2. Your Account

2.1. Eligibility
You must be at least 21 years old to enroll in AI Process Institute courses & programs. By creating an account, you confirm that the information you provide is accurate.

2.2. Security
Keep your login credentials secure. You are responsible for all activity under your account.

2.3. Termination
You can close your account at any time. We reserve the right to suspend or terminate your access if you violate these Terms.

3. Using AI Process Institute

3.1. License
We grant you a limited, non-exclusive license to use our platform for personal learning.

3.2. Restrictions
You agree not to:

• Share your account or course materials with others

• Copy, modify, or redistribute any content without permission

• Use AI Process Institute resources for any unlawful purpose

4. Payments & Plans

4.1. Pricing
Our pricing and available features are listed on the Pricing page. We may update plans or prices at any time.

4.2. Billing
Payments are handled securely by third-party providers. Subscriptions auto-renew unless canceled.

4.3. Refunds
We may offer refunds on a case-by-case basis. Contact support@aiprocessinstitute.ca for assistance.

5. Content Ownership

All course materials, branding, and platform content belong to the AI Process Institute which is wholly owned and operated by the Process Design Institute Ltd.. You may not reuse or publish any materials without written permission.

6. User Conduct

You agree to use the AI Process Institute platform respectfully and not to post or share any harmful, offensive, or illegal content.

7. Disclaimers

The AI Process Institute is provided "as-is." We make no guarantees about your specific learning results. While we aim to provide a high-quality experience, we do not guarantee uninterrupted service.

8. Limitation of Liability

To the extent allowed by law, AI Process Institute is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Changes to These Terms

We may update these Terms. If we make major changes, we’ll notify you via email or on the website. Continued use of AI Process Institute means you accept the updated Terms.

10. Contact

Have questions or need help? Contact us:

• Email: support@aiprocessinstitute.ca